Privacy Policy

At KAYU Aesthetics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you book an appointment, sign up for our newsletter, or contact us through our website, we may collect personal information such as your name, email address, phone number, and any other details you provide.

1.2 Health Information
As part of our aesthetic and wellness services, we may collect information related to your health, including your medical history, treatment preferences, and skin concerns. This information is essential for providing personalized care and treatment plans.

1.3 Payment Information
We may collect payment information such as credit card details when you purchase our services or products. This information is processed securely through our payment processing partners.

1.4 Technical Information
When you visit our website, we may collect technical information such as your IP address, browser type, device information, and browsing behavior. This information helps us improve our website and services.

2. How We Use Your Information

2.1 Providing Services
We use your personal and health information to provide you with our aesthetic and wellness services, tailor treatments to your needs, and communicate with you about your appointments and services.

2.2 Marketing and Promotions
With your consent, we may use your contact information to send you newsletters, promotional offers, and updates about our services. You can opt out of these communications at any time.

2.3 Payment Processing
We use your payment information to process transactions for our services and products. Your payment details are handled securely and are not stored on our servers.

2.4 Website Improvement
Technical information collected from your visit to our website is used to analyze trends, administer the site, and enhance user experience.

3. Disclosure of Your Information

3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Obligations
We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or transfer of assets.

4. Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to access and correct any personal information we hold about you. If you wish to update your information, please contact us.

5.2 Opt-Out 
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

5.3 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

KAYU Aesthetics
11961 Jasper Avenue, Edmonton, Alberta T5K 0P1
hello@kayuaesthetics.com